We help businesses respond faster to missed calls, website leads, and after-hours inquiries without adding another complex system for your team to manage.
Built for
Local services
HVAC, plumbing, electrical, roofing, restoration, landscaping, and similar teams.
Starts with
Free review
We look at how calls, forms, and quote requests are handled today.
First step
Focused setup
Start with the follow-up gap costing you the most time or leads.
When the office is tied up, missed calls can sit in voicemail while the customer calls the next company.
After-hours calls, lunch-hour messages, and weekend inquiries often wait until someone is back at the desk.
Website forms may land in an inbox, but the customer does not always get a quick text or call.
Quote follow-up can depend on memory, sticky notes, or checking the right spreadsheet at the right time.
The fix is simple
The customer hears back by text, call, or after-hours intake before they move on.
The name, number, service need, and timing are captured in a place your team can find.
The owner, dispatcher, or office team knows who should follow up next.
You can see which calls, forms, and quote requests still need attention.
Their website form worked, but new quote requests were too easy to miss. We added customer confirmations, admin text alerts, and Google Sheets routing so each request was easier to see and follow up.
Booked work
Already ahead of all 2025 website bookings
By the start of the 2026 season, Stump Hero had already booked more jobs from website inquiries and website-driven calls than they did from the website in all of 2025.
Start with a free Lead Follow-up Review during the pilot. We'll look at how new leads come in today, show where follow-up is likely to slow down, and recommend one practical setup fix. Pilot pricing is available for the first 5 accepted businesses.
We look at how new leads come in today, including missed calls, website forms, after-hours inquiries, quote requests, and customer messages.
We identify where leads are most likely to slow down, get missed, or land in the wrong place, then recommend the first workflow worth fixing.
During the pilot, we set up one practical improvement first, such as missed-call text back, website form response, after-hours intake, or quote follow-up reminders.
New lead details can be sent to email, Google Sheets, Jobber, HubSpot, or another place your team already checks.
We test the workflow with your team, make sure the messages and notifications are clear, and document how the setup works.
Lead logs and simple tracking
CRM handoff and follow-up tasks
Service requests and customer details
Bookings and job information
Dispatch and lead routing
Fast replies from new form submissions
Notifications for the office team
Missed-call text back and intake
We look at how leads, calls, quotes, scheduling, and follow-up are handled today.
We identify the manual steps, delays, and handoffs causing extra office work.
We set up practical fixes using the tools you already have.
We test the setup, hand it off clearly, and make adjustments as needed.
Alchemized is run by me, Tristan Deane, here in Edmonton, Alberta. I help trades and home service businesses clean up the office work that slows down lead follow-up, from missed calls and slow website replies to after-hours inquiries, quote follow-ups, and customer details scattered across inboxes or spreadsheets.
Before starting Alchemized, I spent 5+ years building production software for real teams, including customer-facing applications, backend workflows, integrations, automations, and internal tools. Much of that work focused on reducing manual steps, connecting separate systems, and making daily operations easier to manage.
That background shapes how I work with clients. We don’t start with a big software overhaul. We start with one practical workflow, such as missed-call text back, website form response, after-hours intake, or quote follow-up, then make sure the fix fits into the tools your team already uses.
FAQ
We look at what happens after someone calls, fills out a form, texts, or asks for a quote. Then we fix the weak spots, like missed-call text back, faster website lead replies, cleaner lead capture, or better handoff to your team.
No. AI is just one tool. Some businesses only need simple text replies, form follow-up, reminders, or better routing into the tools they already use. If AI call handling makes sense for after-hours intake or basic questions, we can use it. If not, we do not force it.
Usually, yes. We can often send call details, website form submissions, text replies, and quote requests into tools your team already uses, like email, Google Sheets, Jobber, HubSpot, or your current CRM.
Common fixes include missed-call text back, website form auto-response, after-hours inquiry capture, quote follow-up reminders, SMS check-ins, and lead notifications to your office team. We usually start with one focused workflow before adding more.
No. The point is to reduce dropped balls and repetitive admin work, not replace your team. A good setup helps your receptionist, dispatcher, or office manager see new leads faster and follow up with better information.
During the pilot phase, our lead setup reviews are free. After the pilot, reviews will likely start at $500 and go up depending on company size, lead volume, and how many parts of the follow-up process we need to review.
